Mainsail Agency

E-commerce Solutions

Drive online sales and optimise conversions with data-driven e-commerce marketing. From CRO to retention, we provide the toolkit for scalable store growth.

Our Services

Specialized Solutions

Navigate your unique challenges with our tailored approach, designed to deliver measurable results

Conversion Optimization

A/B testing and UX enhancements that turn more visitors into customers.

  • User-Journey Analysis
  • Funnel Testing
  • Checkout Optimisation
  • Heat-mapping

Product Marketing

Strategic promotion of top-performing SKUs across channels to maximise revenue.

  • Campaign Planning
  • Audience Segmentation
  • Seasonal Promos
  • Marketplace Expansion

Cart Recovery

Email & SMS automations that recapture abandoned carts and boost sales.

  • Behavioural Triggers
  • Personalised Incentives
  • Multi-channel Nurture
  • A/B Message Testing

Customer Retention

Loyalty programmes and post-purchase journeys that drive repeat orders.

  • VIP Tiers
  • Review Generation
  • Subscription Models
  • Referral Campaigns
Benefits

Why Choose Mainsail

Navigate toward success with our proven expertise and commitment to your growth

Proven ROI

Average 3× revenue lift within the first 6 months of engagement.

Full-Funnel Approach

From acquisition to retention ‑ we optimise every step.

Fast Implementation

Battle-tested playbooks deployed in weeks, not months.

Industry Insights

By The Numbers

Data-driven insights that showcase the impact of strategic digital marketing

+42%

Conversion Rate Increase

Average uplift achieved across client stores.

$780k

Abandoned Cart Recovery

Recovered revenue through automation flows.

+57%

Repeat Purchase Rate

Growth in returning customer orders after retention work.

Solutions

Common Challenges We Solve

Navigate through typical industry obstacles with our proven strategies

Challenge

High bounce rates and low add-to-cart due to poor product discovery and navigation.

Solution

We restructure category architecture, add predictive search and implement personalised product recommendations.

Impact

Reduced bounce by 30% and increased add-to-cart events by 55% within 8 weeks.

Challenge

Abandoned carts eroding potential revenue.

Solution

Multi-step recovery flows via email & SMS with dynamic incentives based on cart value.

Impact

Recovered 18% of otherwise lost carts, adding $780k in annual revenue.

Challenge

Low customer lifetime value and reliance on constant new-customer spend.

Solution

Implemented loyalty tiers and replenishment reminders to encourage repeat purchases.

Impact

Repeat purchase rate grew 57% and overall LTV rose by 34%.

Ready to Navigate Your Next Digital Success?

Let's chart a course for your brand's growth. Whether you're looking to build a new website, launch a campaign, or redefine your strategy, our crew is ready to set sail.